MOBILE BANKING
Now access Ujjivan SFB Mobile Banking App on your fingertips. It allows you to carry out your banking tasks with complete security in a matter of minutes. From checking your balance to adding a new beneficiary or transfer of funds, Ujjivan SFB Mobile Banking App brings the entire bank to your pocket. You will be surprised that you can perform 99 different types of transactions in 9 different languages through our Mobile Banking App.
Just naming a few here so that you can always refer this any time.
- Transaction Facilities
- IFT (Internal Fund Transfer) - within Ujjivan Fund Transfer facility, NEFT , IMPS , RTGS
- Schedule transfer and standing instruction facility to schedule fund transfer for a future date
- Set or change your debit card pin
- Opening of FD or RD online
- Manage Card – Block / unblock Card for POS, ECOM and ATM transactions and Manage limit respectively
- Pay your loan instalment
- Recharges and Utility Payments
- Balance Enquiry and request for a Mini Statement
- Request a cheque book or stop a check
- Hotlist your debit card and request for a new one
- Request for a DD
- TDS enquiry and form 15 G/H
- Available in 9 languages
- English
- Hindi
- Tamil
- Kannada
- Bengali
- Gujarati
- Odia
- Marathi
- Punjabi
Modes to opt-in for Mobile Banking
- At the time of opening the account
- By visiting any Ujjivan SFB Branch
- Through ATM
- Through Phone Banking
Device Binding
- Device Binding is the process to register your device as a trusted device for Banking. It registers your device and validates with registered mobile number. This allows access to the Mobile Banking application from a trusted device only and makes your app usage safe and secure.
- To know more about device binding - click here.
Steps to register on Mobile Banking
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For Existing Ujjivan SFB Mobile Banking Users
The registration process for android users is -
- Download and open Ujjivan SFB Mobile Banking Application from the Play Store.
- Enter customer ID, 4-digit MPIN and select the language of your choice.
- To know the Customer ID, refer to your Passbook, Cheque Book, or Account Statement. Users can also receive Customer ID on their mobiles by sending an SMS “CUST” to 9243232121.
- A confirmation message will pop up to proceed with the registration. Users have to ensure that the SIM with the registered mobile number is present in the mobile device.
- Select SIM 1 or SIM 2, which is registered with Ujjivan SFB. Review and accept the Terms and Conditions for registration by clicking the ‘CONFIRM’ button.
- The CIF ID linked to the registered mobile number will be displayed. Users have to select the required CIF ID to login.
- Then, enter the MPIN for the selected CIF ID to login.
For New Ujjivan SFB Mobile Banking Users
The registration process for android users is -
- Download and open Ujjivan SFB Mobile Banking Application from the Play Store.
- Click “New Registration”.
- Select SIM 1 or SIM 2, which is registered with Ujjivan SFB. Review and accept the Terms and Conditions for registration by clicking the ‘CONFIRM’ button.
- Enter OTP sent to your Mobile Number registered with Ujjivan SFB.
- Select Debit Card number, enter Expiry Date and CVV number.
- Set and confirm the 4-digit MPIN.
- Users can now login and use the Ujjivan SFB Mobile Banking Application, safely and securely.
Change MPIN
- To change MPIN, login to the Mobile Banking Application with your current MPIN and click on “Change MPIN” in the “Settings” tab located in the vertical menu.
Forgot MPIN
- If you forget your MPIN, click “Forgot MPIN” in the pre-login screen of the Mobile Banking Application. Fill the required details; enter the OTP sent to your mobile number registered with the bank and authenticate through your debit card or answer security questions* to reset your MPIN.
- *NOTE: You can set security answers in the Settings tab.
Your security is important for us. We request you to keep in mind the following security measures:
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Do's
- 1) Please keep your mobile banking MPIN confidential. Set an MPIN that is difficult to guess.
- 2) Set a password for your mobile device to prevent unauthorized access.
- 3) It is advisable to keep your mobile application updated.
- 4) Always log out from your Mobile Banking application after completing any transaction.
Dont's
- 1) Do not share your MPIN, OTP (One Time Password) or any confidential information with anyone. Ujjivan Small Finance Bank will never ask for such information.
- 2) Do not store any confidential information such as MPIN, debit card number, CVV number on your mobile device.
- 3) Do not use unsecured Wi-Fi or shared/public networks while accessing the Mobile Banking application.
To know more about DO's & Don'ts of Mobile Banking click here.
