Mobile Banking
Mobile Banking Transaction Facilities Languages Transaction Limits Device Binding Register Change MPIN Forgot MPIN FAQ

Mobile Banking

To Download Mobile Banking application  Click here

 

Now access Ujjivan SFB Mobile Banking App on your fingertips. It allows you to carry out your banking tasks with complete security in a matter of minutes. From checking your balance to adding a new beneficiary or transfer of funds, Ujjivan SFB Mobile Banking App brings the entire bank to your pocket. You will be surprised that you can perform 99 different types of transactions in 9 different languages through our Mobile Banking App.

 

Just naming a few here so that you can always refer to this any time.

Transaction Facilities

  • IFT (Internal Fund Transfer) - within Ujjivan Fund Transfer facility, NEFT, IMPS, RTGS
  • Schedule transfer and standing instruction facility to schedule fund transfer for a future date
  • Set or change your debit card pin
  • Opening of FD or RD online
  • Manage Card – Block / unblock Card for POS, ECOM and ATM transactions and Manage limit respectively
  • Pay your loan instalment
  • Recharges and Utility Payments
  • Balance Enquiry and request for a Mini Statement
  • Request a cheque book or stop a check
  • Hotlist your debit card and request for a new one
  • Request for a DD
  • TDS enquiry and form 15 G/H

Available in 9 languages

  • English
  • Hindi
  • Tamil
  • Kannada
  • Bengali
  • Gujarati
  • Odia
  • Marathi
  • Punjabi

Transaction Limits

  • All transaction limits are applicable in INR
  • There is no limit for fund transfer within Linked Accounts (Own Accounts)
  • Instant fund transfer limited up to ₹50,000 for the first 24 hours is applicable on adding a new beneficiary
  • Transfer limit within Ujjivan SFB post 24 hours of beneficiary addition
  • Intra-bank fund transfer limit for registered beneficiaries post 24 hours for Personal Net Banking & Mobile Banking:

 

Product TypeSavings Account VariantsLimit per Transaction (INR)Daily Transaction Limit (INR)
Savings AccountStaff₹ 10,00,000.00₹ 20,00,000.00
Privilege (Regular & Senior Citizen)₹ 10,00,000.00₹ 25,00,000.00
Maxima (Regular, NRE & NRO)₹ 10,00,000.00₹ 50,00,000.00
Other SA Variants₹ 10,00,000.00₹ 10,00,000.00
Current AccountPremium₹ 10,00,000.00₹ 20,00,000.00
Business Edge₹ 10,00,000.00₹ 30,00,000.00
Privilege₹ 10,00,000.00₹ 40,00,000.00
Maxima₹ 10,00,000.00₹ 50,00,000.00

 

  • Transfer limit for fund transfer to other banks account post 24 hours of beneficiary addition for Personal Net Banking & Mobile Banking:

 

 

Timing08:00 to 19:00 hrs. (On RBI Central Office working days)19:00:01 to 07:59:59 hrs. (On RBI Central Office working days & all holidays)
 Limit per transactionLimit per dayLimit per transactionLimit per day
NEFT₹ 10,00,000As per product variant₹ 10,00,000₹ 10,00,000
RTGS₹ 10,00,000As per product variant₹ 10,00,000₹ 10,00,000
IMPS:
P2A*		₹ 5,00,000As per product variant
(Max. ₹ 25,00,000)		₹ 5,00,000As per product variant
(Max. ₹ 25,00,000)
IMPS: P2P*₹ 10,000₹ 50,000₹ 10,000₹ 50,000

 

 

 

*No change in fund transfer limits during cut-off time for IMPS mode and IFT (Internal Fund Transfer) mode.

 

Note - Following account variants will have enhanced fund transfer limits during 08:00 to 19:00 hrs. (On RBI central office working days), while during 19:00:01 to 07:59:59 hrs. (On RBI central office working days & all holidays) the limits remain unchanged.

 

ProductIMPS (P2A)IMPS (P2P)NEFTRTGS
Limit per Transaction (INR)Daily Transaction Limit (INR)Limit per Transaction (INR)Daily Transaction Limit (INR)Limit per Transaction (INR)Daily Transaction Limit (INR)Limit per Transaction (INR)Daily Transaction Limit (INR)
Staff SA₹5,00,000₹20,00,000₹10,000₹50,000₹10,00,000₹20,00,000₹10,00,000₹20,00,000
Privilege SA (Regular & Senior Citizen)₹5,00,000₹25,00,000₹10,000₹50,000₹10,00,000₹25,00,000₹10,00,000₹25,00,000
Maxima SA (Regular, NRE & NRO)₹5,00,000₹25,00,000₹10,000₹50,000₹10,00,000₹50,00,000₹10,00,000₹50,00,000
Other SA Variants₹5,00,000₹10,00,000₹10,000₹50,000₹10,00,000₹10,00,000₹10,00,000₹10,00,000
Regular CA₹5,00,000₹10,00,000₹10,000₹50,000₹10,00,000₹10,00,000₹10,00,000₹10,00,000
Premium CA₹5,00,000₹20,00,000₹10,000₹50,000₹10,00,000₹20,00,000₹10,00,000₹20,00,000
Business Edge CA₹5,00,000₹25,00,000₹10,000₹50,000₹10,00,000₹30,00,000₹10,00,000₹30,00,000
Privilege CA₹5,00,000₹25,00,000₹10,000₹50,000₹10,00,000₹40,00,000₹10,00,000₹40,00,000
Maxima CA₹5,00,000₹25,00,000₹10,000₹50,000₹10,00,000₹50,00,000₹10,00,000₹50,00,000

 

  • Transfer limit for fund transfer to other banks account post 24 hours for Hello Ujjivan:

 

Transaction TypeMode of TransactionLimit per transactionLimit per day
Intra - BankWithin Ujjivan₹ 3,00,000₹ 5,00,000
Inter - BankRTGS₹ 2,00,000 ~ ₹ 3,00,000₹ 5,00,000
NEFT₹ 3,00,000₹ 5,00,000
IMPS: P2A₹ 3,00,000₹ 5,00,000
IMPS: P2P₹ 10,000₹ 50,000

Modes To Opt-In For Mobile Banking

  • At the time of opening the account
  • By visiting any Ujjivan SFB Branch
  • Through ATM
  • Through Phone Banking

Device Binding 
 

  • Device Binding is the process to register your device as a trusted device for Banking. It registers your device and validates with registered mobile number. This allows access to the Mobile Banking application from a trusted device only and makes your app usage safe and secure.
  • To know more about device binding - Click here.

Steps To Register On Mobile Banking

For Existing Ujjivan SFB Mobile Banking Users

  • The registration process for android users is -
  • Download and open Ujjivan SFB Mobile Banking Application from the Play Store.
  • Enter customer ID, 4-digit MPIN and select the language of your choice.
  • To know the Customer ID, refer to your Passbook, Cheque Book, or Account Statement. Users can also receive Customer ID on their mobiles by sending an SMS “CUST” to 9243232121.
  • A confirmation message will pop up to proceed with the registration. Users have to ensure that the SIM with the registered mobile number is present in the mobile device.
  • Select SIM 1 or SIM 2, which is registered with Ujjivan SFB. Review and accept the Terms and Conditions for registration by clicking the ‘CONFIRM’ button.
  • The CIF ID linked to the registered mobile number will be displayed. Users have to select the required CIF ID to login.
  • Then, enter the MPIN for the selected CIF ID to login.

For New Ujjivan SFB Mobile Banking Users

  • The registration process for android users is -
  • Download and open Ujjivan SFB Mobile Banking Application from the Play Store.
  • Click “New Registration”.
  • Select SIM 1 or SIM 2, which is registered with Ujjivan SFB. Review and accept the Terms and Conditions for registration by clicking the ‘CONFIRM’ button.
  • Enter OTP sent to your Mobile Number registered with Ujjivan SFB.
  • Select Debit Card number, enter Expiry Date and CVV number.
  • Set and confirm the 4-digit MPIN.
  • Users can now login and use the Ujjivan SFB Mobile Banking Application, safely and securely.

Change MPIN

  • To change MPIN, login to the Mobile Banking Application with your current MPIN and click on “Change MPIN” in the “Settings” tab located in the vertical menu.

Forgot MPIN

  • If you forget your MPIN, click “Forgot MPIN” in the pre-login screen of the Mobile Banking Application. Fill the required details; enter the OTP sent to your mobile number registered with the bank and authenticate through your debit card or answer security questions* to reset your MPIN.
  • *NOTE: You can set security answers in the Settings tab.

Your security is important for us. We request you to keep in mind the following security measures:

Do'sDont's
  • Please keep your mobile banking MPIN confidential. Set an MPIN that is difficult to guess.
  • Do not share your MPIN, OTP (One Time Password) or any confidential information with anyone. Ujjivan Small Finance Bank will never ask for such information.
  • Set a password for your mobile device to prevent unauthorized access.
  • Do not store any confidential information such as MPIN, debit card number, CVV number on your mobile device.
  • It is advisable to keep your mobile application updated.
  • Do not use unsecured Wi-Fi or shared/public networks while accessing the Mobile Banking application.
  • Always log out from your Mobile Banking application after completing any transaction.
 

FAQ

How can I download the Ujjivan SFB mobile banking app?

You can download the Ujjivan SFB mobile banking app from the Google Play Store or the Apple App Store. Simply search for "Ujjivan Mobile Banking" and follow the prompts to download and install the app on your device.

What features are available on the Ujjivan mobile banking app?

The Ujjivan SFB mobile banking app offers a range of features including account balance inquiry, fund transfers, bill payments, mobile recharge, e-statement generation, and much more, providing convenient access to your accounts on the go.

Is the Ujjivan SFB mobile banking app secure?

Yes, the Ujjivan SFB mobile banking app employs advanced security measures to ensure the safety of your financial information. These measures include SIM Binding, Device registration, multi-factor authentication, and secure login protocols to protect your account from unauthorised access.

How do I register for mobile banking with Ujjivan SFB?

To register for mobile banking with Ujjivan SFB, simply visit our website and navigate to the mobile banking section. Follow the instructions provided to register your mobile number and activate mobile banking services for your account.

Can I access mobile banking services without an internet connection?

No, you need an active internet connection to access mobile banking services through the Ujjivan SFB mobile banking app. Ensure your device is connected to the internet via Wi-Fi or mobile data to use the app effectively.

Is there a limit on the number of transactions I can perform using the Ujjivan SFB mobile banking app?

The number of transactions you can perform using the Ujjivan SFB mobile banking app may be subject to certain daily and monthly limits for security purposes. Refer to the app's terms and conditions or contact customer support for more information on transaction limits.

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