
Customer Testimonials
Customer Testimonials


Mrs. Prem Devi
Lanyard Manufacturer, MSME Loan account customer Ujjivan bank assisted us in availing the loan for my business, guiding us through every step. My loan was processed without any difficulty, the branch manager stood by me, explaining every detail and helped me in my loan disbursement. I was guided by the bank on the usage of ATM Card, now I feel proud that wherever I go I can withdraw money from my ATM Card. The mobile banking app of Ujjivan Bank is very simple, we are able to complete most of our transactions through the app itself.


Mr. Ghanshyam and Lakshminarayan Soni
Proprietor, MSME Loan account customer I never faced any hassles while availing business loan from Ujjivan Small Finance Bank. Their loan disbursement process is very simple. The bank is very customer friendly. I like their mobile banking as well. Both me and my father are able to transact using the mobile app without any problem.


Mr Arjunbhai Patel
Business owner, Current account/Business net banking customer “When we switched from traditional way of doing business to a modern one.....


Arundhati Bhide
Manager (Private Sector) Pune “I have interacted with many banks in my 20 years of corporate experience, but Ujjivan’s exceptional service and customer centric approach is something different altogether. I don’t have to work around bank’s schedule, their offerings like online banking, centre meetings etc. pretty much allows me to bank on my own schedule”


Mr. Trilok & Mamta Jhangid
Home Loan Customer I am thankful to Ujjivan Small Finance Bank in helping me realise my dream of home ownership. Today I take pride in cooking in my own kitchen, doing work in my own house. When our neighbours ask us how we were able to make our house in such pace, we recommend them Ujjivan Small Finance Bank.


Mr. Kewat Rajkumar
Tyre shop owner, Current Account Customer “Any banking activity that I have to do, I can do it via mobile banking or net banking. This saves me from the hassle of going to the bank, and thereby saving time that I can devote to my business. I have always been supported by Ujjivan bank whenever I needed. All their services and staff are just too good.”


Airtel Payments Bank
“Airtel Payments Bank and Ujjivan Small Finance Bank collaborated a year back to enable Ujjivan’s customers to pay their loan EMI at Banking Points of Airtel Payments Bank. Under this partnership, even collection agents of Ujjivan can also deposit their daily collections at the neighbourhood banking points. As the volume of deposits increased, we decided it was crucial to automate the complete process, including payment posting and data sharing. Tech teams of both the Banks joined hands to automate the collection process and started working towards API integration. Fetch API (to fetch loan details) and payment posting API (for real-time payment posting) worked phenomenally well for both the teams and contributed to build scale and grow business significantly. With end-to-end automation, Ujjivan got benefitted from faster revolving funds, and it also enhanced the collection efficiency in their field operations.” - Airtel Payments Bank
MSE
“We supply plywood to reputed clients like Greenlam and Century Prowud MDF. Therefore, having a seamless and convenient banking experience is critical for our business. Ujjivan SFB has been the perfect banking partner for us. Whenever we have needed funds, our loans have been processed in a hassle-free manner. With such seamless banking service, we do not have to worry about timely availability of funds and can focus on our business.” - Sunil Jangid (plywood trader), Jaipur
Current Account
“We started our small rubber business eight years ago. We have been able to successfully scale up and achieve a turnover of ₹10 Crores due to the unstinting support provided by Ujjivan SFB. Today, we supply rubber products to clients scattered across various states like Delhi, Gujarat, Kerala and Punjab. Our relationship with Ujjivan began with a Current Account, then we opened a Savings Account and also took a Business Loan. Ujjivan’s specialised Business Net Banking and convenient RTGS and NEFT features really made a difference to our operations. I do not have words to express how grateful I am for the support that Ujjivan has provided.” - Mr Bikash Mahajan, owner of Mahajan Rubber (manufacturer of rubber products), Agartala, Tripura
AHL
“I always dreamt of having my own house and this dream was fulfilled thanks to Ujjivan. My home loan was processed and serviced in a smooth, hassle-free way, and the staff was very friendly, courteous and responsive. After availing the home loan, I have also opened a savings account and FD with Ujjivan, as I believe that these will help me in fulfilling my family’s needs in the future” - Rajesh Shendge, owner of a laundry store, Pune