Customers who wish to send in their feedback, enquiry and grievances can call the toll-free helpline; our experienced customer care executives will attend their queries. No complex IVR. Talk directly to your phone banking officers in your preferred language. General information such as details of products, services, loan account information and branch contacts are provided instantly, whereas grievances which require data retrieval and investigations will be responded within 7 working days.

• Customer Service Number: 1800 208 2121
• Our Customer Care Email ID: customercare[at]ujjivan[dot]com