Customers who wish to send in their feedback, enquiry and grievances can call the toll-free helpline 1800 208 2121. Our experienced customer care executives will attend to their queries and give a possible solution. No complex IVR. Talk directly to your phone banking officers in your preferred language.

General information, such as details of products and services, loan account information, and branch contacts, is provided instantly, whereas grievances that require data retrieval and investigations will be responded to within 7 working days.

• Customer Service Number: 1800 208 2121
• NRI Helpline Number: 080 6868 2121
• Our Customer Care Email ID: customercare[at]ujjivan[dot]com