Policies

Policy on Settlement of Claims in Respect of Deceased Account Holders Download PDF
Policy on Cheque Collection Download PDF
Ujjivan MSME Policy - covering PSL, Rehabilitation and Settlement 2019. Download PDF
Debit card Issuance Policy Download PDF
Policy on Frequent Dishonour of Cheques Download PDF
Grievance Redressal Policy Download PDF
Fair Practices Code for Lenders Download PDF
Customer Compensation Policy Download PDF
Vernacular versions of fair practice code for lenders Click here
Updated Policy on Fixing Service Charges Download PDF
New Product Approval Policy Download PDF
Comprehensive Deposit Policy Download PDF
Policy on Determination of Materiality of Event Download PDF
Policy on Resolution Framework 2.0 Download PDF
Citizens Charter Download PDF
Customer Rights Policy Download PDF
Feature of Rs 10 Notes Download PDF
Feature of Rs 50 Notes Download PDF
Policy on collection of dues and repossession of security Download PDF