Credit Bureau Dispute Form
The dispute request form can be emailed/Couriered to the following contact details of the bank.
List of documents copies required:
DECLARATION:
I authorize Ujjivan Small Finance Bank Ltd. (“the Bank”) to use the data and information shared by me through this document, either by the Bank or its agents or representatives or employees, and I shall not at any time raise any objection or dispute or claim against the Bank or its agents or representatives or employees. I am aware and acknowledge that the Bank and/or the CIC shall be able to provide resolution of the herein mentioned grievances only if I share complete information related to the subject, and I undertake to provide additional information if the Bank/CIC notifies me. I am also aware and acknowledge that resolution of this grievance is dependent on certain processes, which will be time consuming, and I will be notified of the outcome once the processes are competed. By sharing the mobile number and e-mail Id I certify, warrant, and represent that the given mobile number and the e-mail are within my exclusive usage and domain, and the same do not belong to and are not used by any other person, and I am permitted to receive messages and calls which are meant for me as the recipient. I consent to receive communications through SMS, instant messaging and other modes of communication, including through WhatsApp platform, telephone calls (pre-recorded and/or artificial voice and/or auto-dialled and/or voice-over-IP service) from the Bank, its agents, and employees.
I authorise the Bank to access the records of CICs for obtain any information in order to process this request for resolution.
I hereby declare that each and single information submitted by me as above is true and valid to the best of my knowledge and I am aware that the Bank will not be held responsible for delay in timely redressal of the herein mentioned grievance, if the same occurs due to inaccurate/misleading information provided by me.
In case your grievance does not get resolved at the bank level within 30 days of submitting complete information related to your grievance, you have the right to approach the integrated banking ombudsman by filling an online complaint at https://cms.rbi.org.in
