Know Ujjivan
Ujjivan Small Finance Bank (USFB) Limited is among the leading small finance banks in the country. We were one among the first 10 organizations to get the Small Finance Bank license in India. It is committed to provide a full suite of financial services with a focus to serve the unserved and under-served segments. We are now a one-stop destination for financial services and offer personalised customer experience to our wide customer base. With technology as a key enabler, Ujjivan Small Finance Bank continues to expand its reach and enhance customer experience. The strengthened digital interfaces, across regions and languages has empowered our customers to seek timely and easy access to finance; at all times. This has further enabled the Bank to deepen its customer connect across diverse locations. As a ‘Responsible Bank’ we stay invested in creating a sustainable social impact through community development and financial literacy initiatives.
What makes Ujjivan Unique
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People Centricity
Putting people at the heart of everything we do.
Inclusion, work-life balance, respecting traditions
Be it employees or customers, we put people above all. We encourage and ensure work employees life balance for all our employees in the best possible way. We embrace the local nuances of culture, language and tradition and blend them with modern innovation to empower our employees. We are a diverse organization and do not let the barriers of gender, race language, sexual orientation etc keep us from welcoming the right talent in the bank.
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Engineering Progress
Innovating for a more progressive future
Career growth both upward and lateral, wealth creation for customers, growth for the larger community.
We believe in empowering individuals with the right tools to achieve holistic growth, thereby maximising their potential. Our employees are the first to be informed about new roles through Internal Job Posting and are given special training and exposure to ensure both upward and lateral growth. Similarly all our employees starting from front line workers to the senior leadership are rewarded under the Employee Stock Ownership Plan (ESOP) based on their performance. The organisation provides an opportunity for wealth creation for all its performing employees.
We believe in growing together as an organisation and a community at large, leaving no one behind. Our employees work towards catering to lesser privileged sections of the society by providing them financial instruments to achieve their goals. We also partner with several CSR organizations to enable financial literacy, build sanitation and health aiming for the growth and good of the larger community
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Empowerment
Lifting up everyone to reach their full potential.
Digitisation, Innovation, Thought Leadership, Employee Training, Rewards and Recognition
Ujjivan SFB has always been an early adopter of technology and innovation, with digital investments in people, processes, platforms and new technologies. In our quest to always remain relevant, employees are not only regularly trained through internal trainings and Learning Management Systems (LMS) to upskill, reskill and cross-skill but also encouraged to take advantage of self-learning & development programmes based on their personal interests, skills & roles. The bank strives to be leaders in digital innovation, innovative and relevant products for its various customer segments. Ujjivan also believes in strong Reward & Recognition programmes which motivates and empowers employee at all levels across the bank to be their best innovative self.
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Openness
Transparent and accountable, always.
Transparency, Honesty, Humility, Collaboration and Innovation
One of our most unique pillar is transparency. We work with integrity, fairness, respect, trust, inclusiveness and teamwork and our leadership team promotes and practices communication of a clear vision and strategy for growth. We take pride in our internal collaborations, many of our milestones are a direct result of different minds coming together. We are open to new ideas, learning new methods and innovations to empower both employees and customers.
What makes Ujjivan Unique
People Centricity
Putting people at the heart of everything we do.
Inclusion, work-life balance, respecting traditions
Be it employees or customers, we put people above all. We encourage and ensure work employees life balance for all our employees in the best possible way. We embrace the local nuances of culture, language and tradition and blend them with modern innovation to empower our employees. We are a diverse organization and do not let the barriers of gender, race language, sexual orientation etc keep us from welcoming the right talent in the bank.
Engineering Progress
Innovating for a more progressive future
Career growth both upward and lateral, wealth creation for customers, growth for the larger community.
We believe in empowering individuals with the right tools to achieve holistic growth, thereby maximising their potential. Our employees are the first to be informed about new roles through Internal Job Posting and are given special training and exposure to ensure both upward and lateral growth. Similarly all our employees starting from front line workers to the senior leadership are rewarded under the Employee Stock Ownership Plan (ESOP) based on their performance. The organisation provides an opportunity for wealth creation for all its performing employees.
We believe in growing together as an organisation and a community at large, leaving no one behind. Our employees work towards catering to lesser privileged sections of the society by providing them financial instruments to achieve their goals. We also partner with several CSR organizations to enable financial literacy, build sanitation and health aiming for the growth and good of the larger community
Empowerment
Lifting up everyone to reach their full potential.
Digitisation, Innovation, Thought Leadership, Employee Training, Rewards and Recognition
Ujjivan SFB has always been an early adopter of technology and innovation, with digital investments in people, processes, platforms and new technologies. In our quest to always remain relevant, employees are not only regularly trained through internal trainings and Learning Management Systems (LMS) to upskill, reskill and cross-skill but also encouraged to take advantage of self-learning & development programmes based on their personal interests, skills & roles. The bank strives to be leaders in digital innovation, innovative and relevant products for its various customer segments. Ujjivan also believes in strong Reward & Recognition programmes which motivates and empowers employee at all levels across the bank to be their best innovative self.
Openness
Transparent and accountable, always.
Transparency, Honesty, Humility, Collaboration and Innovation
One of our most unique pillar is transparency. We work with integrity, fairness, respect, trust, inclusiveness and teamwork and our leadership team promotes and practices communication of a clear vision and strategy for growth. We take pride in our internal collaborations, many of our milestones are a direct result of different minds coming together. We are open to new ideas, learning new methods and innovations to empower both employees and customers.
Highlights of our journey so far
Life at Ujjivan SFB
Tree of Life
Foundations of Ujjivan Culture
The tree of life is about the foundations of where Ujjivan’s unique work culture arises from.
Ujjivan small finance bank Celebration Film
At #UjjivanSFB, we celebrate our synergies and embrace every opportunity to come together. Be it Diwali or Onam, Potlucks or Garba, we always make it a point to let our hair loose and share the joy with one another.
Unpause Your Career at Ujjivan SFB
A small step to give wings to women who are on a career break and looking to reboot
Leadership Speak - Tune in for their Exclusive insights
Pradeep B
Business Head-Housing Loans and Micro Mortgages
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Our Employees Speak
I have been very fortunate to join Ujjivan as my first-ever corporate exposure. The spirit of One Bank One Ujjivan brings together all the departments and this exceptional motivation to work as a team drives me to work as a team with my fellows and accomplish new milestones each day..
Nitin Sharma
Cluster Manager Housing
Even after facing 2 big crises in last four years, not only we have been able to remain stable and function in the face of disruption & chaos, but also have converted ourselves form MFI to bank, have learnt to remain balanced and bounced back with more strength from hard times.
Prakhar Kumar Pandey
Area Manager, Microbanking
Since inception, Ujjivan has always paid attention to have balanced gender ratio. We have women in all departments and their presence is in all the roles across the organization. We feel respected, motivated and inspired while working with Ujjivan.
Prerna Padwal
Regional Manager, Service Quality
Employee first is the core of Ujjivan. We built Ujjivan brand first with our people. The senior management’s strategy has allowed us to position our team to learn more, do more and be more. We believe in hiring and training best employees, we invest in employees.
Sahil Gaba
Regional Business Manager North Microbanking
Ujjivan is a flat organization. Here you get chance to interact with senior leaders frequently. It helps you build your horizon and develop your thought process. If you want to build your career this is the place to be in.
Rishu Kumar
National Product Manager-Housing Loans
I joined Ujjivan as Financial Analyst in 2016 in regional team gaining professional knowledge and exposure to business and strategy. Later, through IJP I moved to Corporate Office in a Project Management role handling branch launch. Further, I moved into a role of Product Management in 2020. These IJP opportunities have provided lot of cross functional exposure and helped me immensely to grow personally and professionally.
Gaurav Sah
Manager PMO
Starting as a Management Trainee in 2017, I have worked in multiple roles - from sales to business strategy. Each assignment given to me did come with challenges, but that is specifically where the real learning began and contributed to my professional expertise. I have had the good fortune of having some really smart and experienced professionals as supervisors, peers. It’s been almost five years now and the journey so far has been nothing short of rewarding, enriching and fulfilling!
Sampad Acharya
Manager, MSME Product
Ittira Davis
Managing Director & Chief Executive Officer
Ittira Davis
Managing Director & Chief Executive Officer
Mr. Ittira Davis is the Managing Director & Chief Executive Officer of our bank. He is an international banker with over 40 years of banking experience, having worked extensively in India, Middle East and Europe. He was with the Europe Arab Bank from July 2008 to October 2012 initially as the Managing Director – Corporate and Institutional Banking and then as an Executive Director. He also previously worked with Citibank in India and the Arab Bank Group in the Middle East. He has been associated with Ujjivan since 2015 and played a pivotal role in its transition into a Small Finance Bank. Later, he was the Chief Operating Officer of the Bank until June 2018, after which he took charge as the MD & CEO of Ujjivan Financial Services Limited from July 2018 to March 2021. He was also an Additional Director (Non-Executive, Non-Independent) of the bank from March 13, 2021 till July 23, 2021. Mr. Ittira Davis is a graduate from the Indian Institute of Management, Ahmedabad (1976).
Carol Furtado
Chief Business Officer
Carol Furtado
Chief Business Officer
Carol Furtado is the Chief Business Officer of Ujjivan Small Finance Bank. A prominent face of women in banking, she comes with 26+ years of banking experience in Retail Banking and NBFC domains with expertise in leading Business, Banking operations, Credit and People functions. Carol is a key member of the leadership team that laid the foundation and built Ujjivan. She was instrumental in the recognition of Ujjivan as a certified great place to work. She has previously worked with the ANZ group, Bank Muscat and Centurion Bank Ltd. In 2009, Carol was the recipient of the Financial Women’s Association award by Women’s World Banking in recognition of her demonstrated professional commitment. Carol is a post graduate from Mount Carmel Institute of Management, Bangalore, and has been part of strategic leadership programs conducted by Indian Institute of Management, Ahmedabad and Harvard Business School, Boston.
Martin Pampilly
Chief Operating Officer
Martin Pampilly
Chief Operating Officer
Martin is the Chief Operating Officer of Ujjivan Small Finance Bank. He comes with over 25 years of experience covering Retail Banking operations, Retail Asset and Micro-finance Operations, with expertise in set-up and implementation of new processes. More importantly, he’s known for leveraging technology for operations innovation to create delightful customer experiences. After early stints with ANZ Grindlays Bank and Bank Muscat, he predominantly worked in the space of Operations and Customer Service at the Centurion Bank of Punjab , Centillion Solutions & Services. He joined Ujjivan Financial Services Ltd in 2009 as Regional Operations Manager, before taking charge as the Head of Operations, a post he held until January 2017. Consequently, he was appointed as Head of Operations of Ujjivan SFB in February 2017, where he channelled his vast experience in setting up the Operations vertical for the bank. Martin is a Computer Science Graduate from St. Joseph’s College of Arts & Sciences, Bangalore.
Arunava Banerjee
Chief Risk Officer
Arunava Banerjee
Chief Risk Officer
Arunava Banerjee was appointed the Chief Risk Officer of Ujjivan SFB on February 1, 2017. He has previously worked with the State Bank of India, Standard Chartered Bank and Bahraini Saudi Bank. He was also the previous Chief Financial Officer of Remza Investment Company WLL. He holds a Master’s degree in Arts (Economics) from Calcutta University and is an associate of the Indian Institute of Bankers.
Mocherla Durga Ramesh Murthy
Chief Financial Officer
Mocherla Durga Ramesh Murthy
Chief Financial Officer
Ramesh Murthy is the Chief Financial Officer at Ujjivan Small Finance Bank. He is a Chartered Accountant and has completed the General Management Program from Harvard Business School, Boston, USA. He comes with 30 years of experience in Business, Risk Management, and Finance. Mr. Murthy has headed several key positions, such as Managing Director and Head of - Project & Structured Finance Division, Corporate & Investment Banking Group, Senior Vice President and Head - Credit Analysis & Portfolio Management, including Senior Vice President - Risk Management and Head of Wholesale Risk, among other roles in organizations like ANZ Grindlays Bank, Mashreqbank Dubai and Commercial Bank International PSC, Dubai. He was last associated with Karur Vysya Bank as the Chief Risk Officer from 2018 and as the Chief Finance Officer from 2020 to 2022 before his appointment at Ujjivan SFB.
Ashish Goel
Chief Credit Officer
Ashish Goel
Chief Credit Officer
Ashish Goel is the Chief Credit Officer of our Bank. He holds a bachelor of technology degree in Mechanical Engineering from Regional Engineering College, Kurukshetra and is a post graduate in Marketing & Finance from Xavier Institute of Management, Bhubaneswar. He was previously employed at Godrej & Boyce, Marico Industries and ICICI Bank. He joined Ujjivan as Chief Credit Officer in February 2021.
Rajeev Pawar
Head of Treasury
Rajeev Pawar
Head of Treasury
Rajeev Pawar joined as the Head of Treasury on January 20, 2020. He has previously worked with American Express Bank, Standard Chartered Bank, Kotak Mahindra Bank and Edelweiss Finance in India, Singapore and Dubai. He is an MBA from the Jamnalal Bajaj Institute of Management Studies, Mumbai and a Physics Major from the University of Mumbai.
Brajesh Joseph Cherian
Chief Compliance Officer
Brajesh Joseph Cherian
Chief Compliance Officer
Brajesh Joseph Cherian is a banking and financial services professional with over 20 years of experience in Compliance, Operational Risk, Corporate Banking, Retail Banking and Treasury. Starting his career with the South Indian Bank ,he later on worked with Axis Bank in India and UAE where he handled various roles including Deputy CEO for Dubai Operations. Before joining Ujjivan in 2016, his last assignment was as Vice President - Compliance and Risk with Axis Bank, Mumbai. He holds a Bachelor’s degree in Pharmacy from Dr MGR Medical University and a Master’s degree in Business Administration from SMU. He is a Certified Associate of Indian institute of Bankers.
Sanjeev Barnwal
Company Secretary & Head of Regulatory Framework
Sanjeev Barnwal
Company Secretary & Head of Regulatory Framework
He is a qualified Company Secretary from the Institute of Company Secretaries of India and holds a bachelor’s degree in Law and a Diploma in Business Management. He also received NSE's Certification in Financial Markets (NCFM) for Compliance Officer (Corporate) Module. He has a corporate and investment banking experience of over 18 years and his last employment was with Ujjivan Financial Services Limited where he was last designated as the CEO & Company Secretary.
Sathyananda S Prabhu
Head of Audit
Sathyananda S Prabhu
Head of Audit
Sathyananda Prabhu is the Head of Audit at Ujjivan Small Finance Bank. He comes with over four decades of experience in Internal Audit, Banking Operations and Information Technology, in addition to Risk Management and IS Audit. Mr. Prabhu is a B. Com LLB Graduate with a range of certifications in Information Technology, Information Security and Auditing. He started his career with Canara Bank in 1983, and eventually went on to head the IT Department and Information Security Auditing, a position he held until 2007. He later joined AUDITime Information Systems (I) Ltd as the Vice President heading the IT Governance from 2007 to 2009. Soon after, he headed the Internal Audit, Fraud Reporting and Vigilance functions as a Senior Vice President at Lakshmi Vilas Bank from 2009 to 2016. This was followed by a key stint as the Executive Vice President at Equitas Small Finance Bank, before taking charge as the Head of Audit at Ujjivan SFB.
Chandralekha Chaudhuri
Head of Human Resources
Chandralekha Chaudhuri
Head of Human Resources
Chandralekha joined Ujjivan in Apr, 2008 as part of the institution’s first batch of Management Trainees. Since then she has been instrumental in setting up and handling various positions across the organization. She was instrumental in setting up of the Credit function in the Eastern region for the organization. She has then worked in the Western region in Credit Microbanking team as Regional Credit Manager before moving as the Regional HR Manager for the same region. Post that she has managed the role of National Manager for Talent Acquisition and integration in HR. She holds a Law degree from Symbiosis School of Law and PG certificate in Human Resources from XLRI, Jamshedpur.
Pradeep B
Business Head-Housing Loans and Micro Mortgages
Pradeep B
Business Head-Housing Loans and Micro Mortgages
Holds a Master’s in Social Work from SDM Institute, Mangalore University
Experienced professional with experience spanning over 17 years in the BFSI sector. Grown through the ranks at Ujjivan from a Branch Head to heading the Affordable Housing & Micro Mortgages business vertical in the Bank. He is proficient in building viable businesses. He has previously served as Head of the Regional Leadership Team and guided cross functional teams during various crisis situations. He has also served on the Boards of the Association of Karnataka Micro-Finance Institutions & Kerala Association of Micro-Finance Institutions.
His journey started with the Micro-Finance business, and later he has been instrumental in starting three business verticals successfully: Individual Lending, Housing Loans, and Micro Mortgages which are the “Next Big Thing” for the Bank.
Ashim Sarkar
Business Head - Micro Small and Medium Enterprise
Ashim Sarkar
Business Head - Micro Small and Medium Enterprise
MBA (General Management) from the Indian Institute of Management, Ahmedabad, B.Tech (Manufacturing Engineering) from the Indian Institute of Technology, Kharagpur
He joined Ujjivan in 2018 as National Product Manager – MSME. He has been instrumental in establishing the vertical since its initial phase and was subsequently elevated to a business leadership role. During his tenure, Ujjivan’s offerings to MSMEs expanded beyond Term Loans and this helped cement a strong working capital franchise through internal channels & strategic alliances with reputed fintech partners.
Prior to joining Ujjivan, he had a 5+ years tenure with Kotak Mahindra Bank working with the MSME Product function.He was also a member of the strategic integration team created for the merger between KMB and ING Vysya Bank in 2014-15.
Mangesh Mahale
Chief Technology Officer
Mangesh Mahale
Chief Technology Officer
Mr. Mangesh is the Chief Technology Officer of the Bank. He joined us with 27 years of experience in Strategic & Operational IT Planning, IT Infra Management, Data Center Management Application Development, Stakeholder Management, Digital Transformations, IT Service Delivery Management & Technology Leadership
He last held the position of Chief Information Security Officer in National Stock Exchange Clearing Limited, handling Cyber and Information Security program. He was also associated with Union Bank of India, Oriental Bank of Commerce, State Bank of India and Rolta India Limited spearheading all the Digital Channels, Payment Systems Management, IT Infrastructure Management, IT Security Operations, IT Projects Migration and IT Amalgamation.
He is a Technology and business professional with a track record in aiding in building technology set-ups, identifying technology trends, defining processes, controlling risk, collaborating across departments and optimizing resources in multi-location environment for driving IT strategy, business excellence and enhanced customer experience; targeting to express potential in leadership roles in IT Operations, Service Delivery Management.
Vibhas Chandra
Business Head - MicroBanking
Vibhas Chandra
Business Head - MicroBanking
Qualification: Vibhas is an MBA graduate (PGDM-RM) from Xavier Institute of Management Bhubaneswar (XIMB).
Vibhas Chandra is an experienced hand in Ujjivan with a career spanning 15 years in multiple roles and managing various geographies. Joining as part of the first Management Trainees batch, Vibhas was entrusted with responsibilities to launch our micro-finance footprint in multiple states in its initial years. He was later hand-picked to establish their individual lending programme, where he successfully built up a sizable portfolio. He led our East region and played a key role in Ujjivan’s transition to a Small Finance Bank. Before being appointed as the Business Head of Micro-banking, he was leading the Asset Products for MicroBanking and Rural Banking.
Premkumar G
Business Head-Vehicle Finance
Premkumar G
Business Head-Vehicle Finance
Currently Heading the Vehicle Finance vertical.
Premkumar G has over 26 years of experience spread over varied fields from law, clinical research and banking.He joined Ujjivan in 2006, led the administration department. He was instrumental in building the Vigilance department, and led with a focus on preventive vigilance. Parallelly, he also set up the Legal unit and managed an active Collections team. He briefly served as the Head of Human Resources during Ujjivan’s transition from an NBFC to a SFB. Prior to his current role Premkumar played a vital role during the transitionary phase as Head of Administration and Infrastructure.