Managing Director & Chief Executive Officer
Qualification: A Graduate from the Indian Institute of Management, Ahmedabad (1976). He is an international banker with over 40 years of corporate and investment banking experience and has worked extensively in the Middle East and Europe. During his stint in Europe, he was with the Arab Bank from July 2008 to October 2012, initially as the managing director – Corporate and Institutional Banking and then as an Executive Director of the Europe Arab Bank. He has previously worked with Citibank in India, the Arab Bank Group in the Middle East, and the European Union, and has been the Chief Operating Officer of Ujjivan SFB (the wholly owned subsidiary of the Company) until June 30, 2018.
Carol Kripanayana Furtado
Chief Business Officer
Qualification:A Post Graduate from Mount Carmel Institute of Management, Bangalore, and has been part of strategic leadership programmes conducted by the Indian Institute of Management, Ahmedabad, and Harvard Business School, Boston.
She comes with 27+ years of banking experience in the domain of retail banking and NBFCs, with expertise in leading business, banking operations, credit, and people functions. Carol is a key member of the leadership team that laid the foundation and built Ujjivan. She was instrumental in Ujjivan getting recognition as a certified ‘Great Place to Work’. She has previously worked with the ANZ Group, Bank Muscat, and Centurion Bank Ltd. In 2009, Carol was the recipient of the Financial Women’s Association award by Women’s World Banking in recognition of her demonstrated professional commitment.
Martin Pampilly S.
Chief Operating Officer
Qualification: Holds a Graduate degree in Computer Science and completed his Strategic Leadership Development programme at Harvard University.
He comes with over 26 years of experience covering retail banking operations, retail assets, and Micro-Finance operations, with expertise in the set-up and implementation of new processes. More importantly, he is known for leveraging technology for operational innovation to create delightful customer experiences. After early stints with ANZ Grindlays Bank and Bank Muscat, he worked extensively in the areas of operations and customer service at the Centurion Bank of Punjab and Centillion Solutions & Services. He joined Ujjivan Financial Services Limited in 2009 as the Regional Operations Manager, prior to taking charge as the Head of Operations, a post he held till January 2017. Subsequently, he was appointed as the Head of Operations of Ujjivan SFB in February 2017, where he channelled his vast experience into setting up the operations vertical for our Bank.
Chief Credit Officer
Qualification: Bachelor of Technology degree in Mechanical Engineering from Regional Engineering College, Kurukshetra, and postgraduate degree in Marketing and Finance from Xavier Institute of Management, Bhubaneswar.
Ashish Goel was previously employed at Godrej & Boyce, Marico Industries, and ICICI Bank. He joined Ujjivan as Chief Credit Officer in February 2021.
Mocherla Durga Ramesh Murthy
Chief Financial Officer
Qualification:A Chartered Accountant (Articled with A. F. Ferguson & Co., Hyderabad) and has also completed the General Management Programme at Harvard Business School, Boston, USA.
He has 31 years of experience in business, risk management, and finance. In his long tenure, he has held the positions of Managing Director and Head-Project & Structured Finance Division, Corporate & Investment Banking Group; Senior Vice President and Head – Credit Analysis & Portfolio Management, Senior Vice President and Head - Corporate Restructuring Division; Senior Vice President – Risk Management and Head of Wholesale Risk, amongst others. Previous organisations worked with include ANZ Grindlays Bank, Mashreqbank Dubai, and Commercial Bank International, Dubai, U.A.E. He was last associated with Karur Vysya Bank as its Chief Financial Officer (from November 2020 to February 2022) and also held the position of Chief Risk Officer (since April 2018).
Chief Risk Officer
Qualification:Holds a Master’s degree in Arts (Economics) from Calcutta University and is an associate of the Indian Institute of Bankers
Arunava Banerjee joined our bank on February 1, 2017. He has previously worked with the State Bank of India, Standard Chartered Bank, and Bahraini Saudi Bank. He was also the Chief Financial Officer of Remza Investment Company, WLL.
Brajesh Joseph Cherian
Chief Compliance Officer
Qualification:Holds a Bachelor's degree in pharmacy from Dr. MGR Medical University and a master’s degree in Business Administration from Sikkim Manipal University. He is a certified associate of the Indian Institute of Bankers.
Brajesh Joseph Cherian is a banking and financial services professional with over 21 years of experience in compliance, operational risk, corporate banking, retail banking, and treasury. Starting his career with the South Indian Bank. Later, he worked with Axis Bank in India and the UAE, where he handled various roles, including serving as the Deputy CEO for Dubai Operations. Before joining Ujjivan in 2016, his last assignment was as Vice President, Compliance and Risk, with Axis Bank, Mumbai.
Rajeev Padmanabh Pawar
Head of Treasury
Qualification:An MBA from the Jamnalal Bajaj Institute of Management Studies, Mumbai, and a Physics Major from the University of Mumbai.
Rajeev Pawar joined as the Head of Treasury on January 20, 2020. He has previously worked with American Express Bank, Standard Chartered Bank, Kotak Mahindra Bank, and Edelweiss Finance in India, Singapore, and Dubai.
Company Secretary & Head of Regulatory Framework
Qualification:A qualified company secretary from the Institute of Company Secretaries of India and holds a bachelor's degree in law and a diploma in Business Management. He also received the NSE’s Certification in Financial Markets (NCFM) for the Compliance Officer (Corporate) Module.
He has a corporate experience spanning over 19 years and his last employment was with Ujjivan Financial Services Limited where he was last designated as the CEO & Company Secretary.
He has played pivotal roles in several key milestones in Ujjivan including private equity raise, IPO & listing, banking licence application and processing, formation of the Bank, restructuring through slump sale, and listing of the Bank. He has earlier worked with SMC Capitals Limited, CMC Ltd. and SBEC Sugar Ltd.
Abdul Hameed Chaman
Deputy – Chief Technology Officer
Qualification:Diploma in E&C He has been associated with Ujjivan since May 2008 and has played a pivotal role in constructing the organisation's application and infrastructure landscape. Through his leadership, he spearheaded significant banking transformations, such as the successful implementation of 18 software solutions within a span of just 6 months. These included CRM, core banking solutions, and mobile banking/internet banking applications. Additionally, he led the design and implementation of the Datacenter for the Bank. Prior to joining Ujjivan, Abdul had valuable experience working with Citibank and Informix System Private Ltd.
Chief Digital Officer
Qualification: An MBA (PGDM) from the Indian Institute of Management, Bangalore, and a BE (Hons) in Electrical and Electronics Engineering from BITS, Pilani. He is also certified in Scaled Agile, Machine Learning, and Tensorflow.
He has over 23 years of experience in the banking industry. He was associated with Citibank for over 18 years in regional and global digital roles and has worked in various regions like Japan, Singapore, and Vietnam. He has also worked with Standard Chartered Bank as Global Head, Digital Servicing and HSBC as Regional Head, Digital Channels & Platform Operations. He joins Ujjivan from Digital14, a UAE-based Cyber Security and Digital Transformation company. He was Vice President – Market Service Centre Head, and built up the financial services industry segment there. He also has a track record of building and leading cross-cultural, cross- functional teams of talented global professionals.
Head of Human Resources
Qualification:Holds a Law degree from the Symbiosis School of Law and a PG certificate in Human Resources from XLRI, Jamshedpur.
She joined Ujjivan in April 2008 as part of the organisation’s first batch of management trainees. She has been instrumental in setting up and handling various positions across the organisation. She was responsible for setting up the credit function in the eastern region of the organisation. She then worked in the Western Region in the Credit MicroBanking team as the Regional Credit Manager before moving on as the Regional HR Manager for the same region. Since then, she has managed the role of National Manager for Talent Acquisition and Integration in HR.
Business Head - MicroBanking
Qualification: Vibhas is an MBA graduate (PGDM-RM) from Xavier Institute of Management Bhubaneswar (XIMB).
Vibhas Chandra is an experienced hand in Ujjivan with a career spanning 15 years in multiple roles and managing various geographies. Joining as part of the first Management Trainees batch, Vibhas was entrusted with responsibilities to launch our micro-finance footprint in multiple states in its initial years. He was later hand-picked to establish their individual lending programme, where he successfully built up a sizable portfolio. He led our East region and played a key role in Ujjivan’s transition to a Small Finance Bank. Before being appointed as the Business Head of Micro-banking, he was leading the Asset Products for MicroBanking and Rural Banking.
Head- Branch Banking, TASC and TPP
Qualification: He is a post-graduate in marketing from Symbiosis Institute of management studies, Pune, and has his graduation in hotel management from IHM Hyderabad.
He holds 16+ years of experience, and his expertise lies in retail branch banking, wealth management and liability products. He was earlier associated with HDFC Bank and ING Vysya Bank (Now Kotak), managing various roles, starting from being a personal banker and handling various leadership roles at the branch and regional levels. He has been with Ujjivan since December 2016, when he started as a Regional Sales Manager for building liabilities business in Delhi, Haryana, and Punjab. Later, he was promoted to Regional Business Manager and was leading the entire branch banking for North by establishing 116 branches. He then moved to HO to head the liabilities product and from February 2022, has headed the Branch Banking, TASC, and TPP businesses.
Parag Kumar Srivastava
Head-Financial Institutions & Government Banking Group (FIGB)
Qualification: He has an MBA, with a specialisation in Marketing & Finance from the Motilal Nehru Institute of Research & Business Administration (MONIRBA), University of Allahabad.
He has 30 years of rich experience in segments of Banking and Financial Institutions verticals, including roles involving Clearing & Settlement, Custody, Depository and Exchange functions across different organisations. He has managed various roles, including managing business vertical P&L as well as other critical aspects like product development, portfolio quality, and risk management. Prior to Ujjivan, he had an 11-year stint with Kotak Mahindra Bank where his last position was Senior Vice President and National Manager. His role in spearheading the Capital Market and NBFC business segments of the Banking and Financial Institutions Group, saw him establish strong business relationships in the industry. In his role as Associate Vice President at MCX Ltd., He was heading business development for Maharashtra, Uttar Pradesh, and Bihar. He has also worked with SHCIL (Stock Holding Corporation of India Ltd.) for 12 years in various roles including managing business development and product development designed for Capital Market Intermediaries.
Head – Housing Loans & Micro mortgages
Qualification: Holds a Master’s in Social Work from SDM Institute, Mangalore University.
Experienced professional with experience spanning over 17 years in the BFSI sector. Grown through the ranks at Ujjivan from a Branch Head to heading the Affordable Housing & Micro Mortgages business vertical in the Bank. He is proficient in building viable businesses. He has previously served as Head of the Regional Leadership Team and guided cross-functional teams during various crisis situations. He has also served on the Boards of the Association of Karnataka Micro-Finance Institutions & Kerala Association of Micro-Finance Institutions.
His journey started with the Micro-Finance business, and later he has been instrumental in starting three business verticals successfully: Individual Lending, Housing Loans, and Micro Mortgages which are the “Next Big Thing” for the Bank.
Head of Emerging Business
Qualification: Graduation from St. Xavier's College, Kolkata, and completed leadership courses from XLRI and Kellog Universities
Abhijit Ghosh has more than 30 years of nationwide experience across the dynamic and evolving domains of Banking & Financial Services, Consumer Appliances, Hospitality, Telecom & Healthcare. His last role was that of CEO and full-time Director at Ugro Capital. Prior to this, he has worked in various challenging roles in Banking, Consumer, Hospitality & NBFC industries to name a few. He was President and Chief Business Officer of MSME Loans at Religare Finvest Limited, Siesta Hospitality, Bangalore as Group Director – Sales & Marketing, Future Capital as Zonal Head North & East, ICICI Securities as Sr. VP & Zonal Head, ABN AMRO Bank as VP & Regional Head, Reliance Infocom as Head DSA and ICICI Bank as RSM – Cards.
Business Head – Rural Banking
Qualification: Commerce Graduate with Postgraduate Diploma in Management and a Certified Associate of IIB.
He is a banker with over 25 years of experience covering sales and product management across rural banking, agriculture, Rural SMEs, and Vehicle Finance.
He has worked with HDFC Bank for 17 years, where his last position was Regional Head for South, Retail Agri Leading, and managing the Supply Chain Finance product. His various roles and responsibilities involved scaling up rural lending businesses, managing liabilities and assets, generating business through business correspondents in unbanked geographies, and managing retail assets. He commenced his career with Sundaram Finance, where he grew to manage a branch location as a profit centre for the company, with a focus on Commercial Vehicle, Auto, Equipment Loans and the generation of Fixed Deposits.
Business Head – Micro Small and Medium Enterprise
Qualification: MBA (General Management) from the Indian Institute of Management, Ahmedabad, B.Tech (Manufacturing Engineering) from the Indian Institute of Technology, Kharagpur.
He joined Ujjivan in 2018 as National Product Manager – MSME. He has been instrumental in establishing the vertical since its initial phase and was subsequently elevated to a business leadership role. During his tenure, Ujjivan’s offerings to MSMEs expanded beyond Term Loans and this helped cement a strong working capital franchise through internal channels & strategic alliances with reputed fintech partners. br Prior to joining Ujjivan, he had a 5+ years tenure with Kotak Mahindra Bank working with the MSME Product function.He was also a member of the strategic integration team created for the merger between KMB and ING Vysya Bank in 2014-15.
Rajaneesh Hosakoppa Rudresha
Head of Operations
Qualification: MA in English from the University of Mysore
A career banker with over 25 years of experience; worked for India’s premier MNC and private sector banks prior to joining Ujjivan.
He has managed diverse roles, having had stints in credit cards, collections, retail branch banking, retail operations, trade finance, operational risk management, audit, process re-engineering, operations control, training, etc. He joined Ujjivan in July 2016 and held the positions of Regional Manager- Branch Operations and National Manager – Regional Processing Units earlier, prior to taking up the key responsibility of Head of Operations.
An avid reader and an inveterate Google addict who is curious about anything and everything.
Head of Internal Audit
Qualification: He is a B. Com. LLB Graduate with a range of certifications in Information Technology, Information Security, and Auditing.
Sathyananda Prabhu comes with over four decades of experience in Internal Audit, Banking Operations, and Information Technology, in addition to Risk Management and IS Audit. He started his career with Canara Bank in 1983 and eventually went on to head the IT Department and Information Security Auditing, a position he held until 2007. He later joined AUDITime Information Systems (I) Ltd. as Vice President, heading IT Governance, from 2007 to 2009. Soon after, he headed the Internal Audit, Fraud Reporting, and Vigilance functions as a Senior Vice President at Lakshmi Vilas Bank from 2009 to 2016. This was followed by a key stint as the Executive Vice President at Equitas Small Finance Bank, before taking charge as the Head of Audit at Ujjivan SFB.
Chief Vigilance Officer
Qualification: Bachelor’s degree in arts from CVR University and completed certification in Micro-Finance from IIBF.
John Christy joined the Bank on November 2, 2005. He was working with Bank Muscat and Centurion Bank Ltd. He has been associated with Ujjivan for over 18 years, managing different roles in business, operations, collection, and RCU.
Head (Admin, Infrastructure and Social Services)
Qualification: A Commerce graduate and a member of IFMA (International Facility Management Association).
He has over 26 years of experience spread over varied fields, including law, clinical research, and banking. He has held senior administration positions at One World Hospital and M/s. Paul D’Souza & Associates, a leading law firm. He joined Ujjivan in 2006 and led the administration department. He was instrumental in building the vigilance department and led it with a focus on preventive vigilance. Parallelly, he also set up the legal unit and managed an active collections team. He briefly served as the head of Human Resources during Ujjivan’s transition from an NBFC to a SFB. Prem played a vital role during the transitionary phase as Head of Administration and Infrastructure. He continues to head this function along with the Social Services department, which is responsible for Corporate Social Responsibilities at our Bank.
Chief Marketing Officer
Qualification: He is a postgraduate in Management from IMDR, Pune.
He has over 27 years of experience, with the last 14 years in the banking industry. He was counted among the Top 70 CMO's in India, by StartupLanes in June 2023. His contribution at Ujjivan earned the brand a Gold Lion at the Cannes International Festival of Creativity in the Creative Commerce category in June 2022.
Srikumar Vadake Varieth
Head of Legal
Qualification: BSC. LLB, Web Centric Computing from NIIT Mumbai
Srikumar has more than 30 years of experience handling Legal affairs. He has considerable experience in civil and criminal courts as well as the High Court. He has worked with the Bank of Baroda for 17 years. He was instrumental in setting up the first Debt Recovery Tribunal and also served as a Committee Member in the RBI for amending the RDDB Act. His stint with ING Vysya Bank saw him play a key role in completing the Legal Integration between ING Vysya Bank and Kotak Mahindra Bank. In his stint with Bandhan Bank, as Head of Legal, he was actively involved in the transformation of Bandhan Financial Services into a Bank. He has proficiency in Documentation pertaining to wholesale/Retail/SME/ Infrastructure Projects and Litigation aspects of banks and has negotiated contracts with large conglomerates. He joined Ujjivan in 2016 and was instrumental in Ujjivan’s transformation into a Small Finance Bank.
Head of Alliances and Electronic Payments
Qualification: He has an MBA (PGDM) from Pondicherry University and also holds a diploma in Marketing from IIMT, Delhi.
He has over 23 years of experience in the service industry and worked as an SBU Head in one of India’s leading TSPs prior to joining Ujjivan SFB. He has managed diverse roles in various capacities with a focus on strategic project implementation, business development, channel setup, etc., with unequaled success. He joined Ujjivan in July 2016 and held the positions of National Manager-Business Correspondence and National Manager-Cards & Digital Payments before taking up the role of Head-Alliances & Electronic Payments. In his role, he has set up channels and products like ATMs, debit cards, and business correspondence for the bank. He is currently managing vendor management tracking in addition to ATMs, cards, and the delivery unit of the bank. He is a cricket lover and always looks out for new challenges.
Head of Customer Experience
Qualification: Qualification: He holds a Master’s Degree in Economics from Kuvempu University – Karnataka.
He has over 21 years of experience, including more than 15 years in the NFBC/Banking sector. He initially worked in the health and social development sectors, starting his career as a Research Officer at the National Institute of Mental Health and Neurosciences (NIMHANS). In 2007, he joined Ujjivan Financial Services Ltd. as a Branch Head and held various sales positions in the Bangalore Zone. He played a key role in establishing the Service Quality department and was involved in designing and implementing programs focused on customer experience, customer care/grievance redressal mechanisms, and client protection. He also led CSR and Social Services initiatives at Ujjivan in the past. In 2022, he took on the additional responsibility of leading Phone Banking, which is being transformed into a business centre.
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