Corporate Identity

A reliable bank for aspirational India

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We have emerged as India’s leading new-age small finance bank, committed to serving our country’s aspiring citizens through our diverse financial products and services.

We are expanding our presence across India by using technology as a great facilitator. With continued focus on strengthening our digital interface, we are empowering the unserved and underserved customers.

We are further deepening our customer connect through financial and digital inclusion initiatives. As a responsible banking institution, we stay invested in creating a sustainable social impact through community development and financial literacy programmes.

ABOUT UJJIVAN FINANCIAL SERVICES LIMITED (UFSL)

UFSL is the promoter for Ujjivan Small Finance Bank. It had commenced operations in 2005 as a Non-Banking Financial Company (NBFC). UFSL functions with the mission to provide a full range of financial services to the ‘economically active poor’ who are not adequately served by financial institutions.

In October, 2015, UFSL received the Reserve Bank of India’s (RBI’s) In-Principle Approval to set up a Small Finance Bank (SFB). Subsequently, it was incorporated as Ujjivan Small Finance Bank Limited, a wholly owned subsidiary.

UFSL, after obtaining the RBI's final approval in November, 2016, transferred its business undertaking comprising its lending and financing business to Ujjivan Small Finance Bank, which commenced operations in February, 2017.

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Mission

To provide financial services to the unserved and underserved customers and transform to a mass market bank

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Values

We have the scale, capability and the commitment to emerge as a best-in-class institution with deeply embedded values and culture, which shape all our actions.

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Customer's
choice institution

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Integrity
in all dealings

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Provide
responsible finance

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Fair with suppliers
and service partners

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Professionalism
and teamwork

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Respected
in the community

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Compliance with
laws, regulations and
code of conduct

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Best place
to work

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575

Banking outlets

(575 in March 2020)

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491

ATMs

(475 in March 2020)

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59.2LAKHS

Customer base

(52.5 Lakhs in March 2020)

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248

District present across 24 states and UTs

(244 in March 2020)

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16,571

Workforce

(17,841 in March 2020)